RETURN POLICY

We hope you enjoy Luster Garden Jewelry and you will always be our top priority.

We gladly accept returns on most unworn, unwashed, damage free items within 30 days from order date.

All orders except items for final sale can be returned/exchanged for a full refund within 30 days, with proof of purchase. Final sales and sample sale are final sale.

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

For the shipping cost on returns, you need to cover shipping expenses in order to return an item to us. You may ship back the item using the carrier of your choice. To ensure a pleasant experience, we highly advise using a tracking service when returning an item.

For the damage item, Luster Garden will ship the replacement piece to the country of destination, cost-free.

Returns for exchanges will be charged a shipping fee.

To start a return, please contact us at info@lustergardenjewelry.com and we'll send you instructions on how to return your item(s) and get a refund (or exchange . whatever you prefer). Please kindly do not return the jewelry back to us without first contacting us. We will get back to you with the return address in 24-48 hours.

Returns are processed within 5-7 business days after being delivered and received.

Shipping and handling cost are not refundable.

If you ordered by accident or simply changed your mind, please let us know ASAP. If the order wasn't shipped yet, we will cancel it immediately and issue a full refund.